Warranties & Refunds

Classes are run subject to a minimum number of students being enrolled to ensure financial viability. Should a class not go ahead due to not reaching the minimum number of paid in full students we will contact you within 48hrs prior to the class starting to let you know and organise a refund or transfer to a different class.

Refunds for paid workshops and classes require a minimum of seven days notice. To request a refund please email learn@staffordheightscommunityed.com

Refunds for cash payments and all requests more than 7 days after a workshop or class commencement are issued via direct transfer (no cash refunds). You will be asked to supply your account details for the transfer to take place/cheque to be issued.

  • Extenuating circumstances: In extenuating circumstances you can request a refund within the seven day period. Please email learn@staffordheightscommunityed.com Your request will be reviewed and responded to within three business days.
  • Part refunds are not available.
  • Refunds for classes attended is not avaliable.
  • Refunds for late withdrawal of courses ensures a 60% of course fee charge. Late withdrawal is considered anytime after the first class and must be advised in writing to learn@staffordheightscommunityed.com

Credits for non-attendance or cancellations may be obtained in extenuating circumstances at the discretion of the Stafford Heights Community Education Co-ordinator. All requests must be made in writing to the Co-ordinator. An administrative fee of $10 may apply.